Terms of Service

By accessing, browsing, or using the Alcovia platform, mobile application, website, or any related services (collectively, the "Service"), operated by Alcovia, Inc., a Delaware C-Corporation ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" shall refer to that entity.

If you do not agree to these Terms, you must immediately cease all use of the Service. Your continued use of the Service following any modifications to these Terms constitutes your acceptance of those modifications.

Alcovia is a LiDAR-powered remodeling visualization platform that enables contractors to scan interior spaces using smartphone LiDAR sensors, generate editable 3D spatial models, apply AI-driven design modifications through natural language prompts, produce photorealistic renders, and export client-ready PDF presentations. The Growth tier additionally provides full room measurements, material takeoff reports, and instant estimate generation with custom price lists.

The Service is provided on a usage-based pricing model. Your first project is free. Subsequent projects are billed per project file at the rate corresponding to your selected tier (Core at $49/project or Growth at $199/project). Enterprise customers may negotiate custom pricing and volume agreements.

The Service is designed for use by remodeling contractors, general contractors, kitchen and bath remodelers, design-build firms, interior designers, and home renovation companies. You must be at least 18 years of age and have the legal capacity to enter into a binding agreement. When you create an account, you agree to provide accurate, current, and complete information and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.

You agree to use the Service only for lawful purposes related to remodeling visualization, design presentation, project estimation, and client communication. You shall not:

• Create misleading or fraudulent representations of properties for the purpose of deceiving buyers, sellers, lenders, insurers, or any other third party
• Generate content that violates any applicable local, state, federal, or international laws or regulations
• Misrepresent the scope, cost, timeline, or feasibility of proposed remodeling work based on AI-generated outputs
• Scan or capture spaces without the express consent of the property owner or authorized occupant
• Use generated renders, measurements, or material takeoffs as official architectural plans, engineering specifications, or construction documents without independent professional verification
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or AI models underlying the Service
• Share, transfer, or sublicense your account credentials to unauthorized users
• Use automated scripts, bots, or other programmatic means to access the Service in a manner that exceeds normal usage patterns or places an unreasonable load on our infrastructure
• Upload, transmit, or submit content that is offensive, discriminatory, defamatory, obscene, or otherwise objectionable
• Attempt to circumvent any security measures, access controls, or usage limits implemented by the Service

All designs, renders, 3D models, measurements, material takeoffs, cost estimates, and other outputs generated by Alcovia's AI engine (collectively, "AI Outputs") are provided for visualization, estimation, and presentation purposes only. AI Outputs do not constitute and shall not be relied upon as architectural plans, engineering specifications, structural analyses, construction documents, or professional design advice.

AI Outputs may not accurately reflect real-world conditions including but not limited to structural requirements, load-bearing considerations, plumbing and electrical routing, building code compliance, material availability, actual material costs, or local permitting requirements. You are solely responsible for ensuring that all actual construction work complies with applicable building codes, zoning regulations, permitting requirements, and professional standards.

Measurements and material takeoffs generated by the Growth tier are AI-estimated and should be independently verified by qualified professionals before use in procurement, bidding, or construction activities.

While Alcovia strives to produce photorealistic renders and accurate spatial measurements, the Company does not guarantee that rendered images will exactly match the final appearance of completed remodeling work, or that measurements will be precise to construction-grade tolerances. Factors that may cause differences include but are not limited to: lighting conditions during scanning, LiDAR sensor calibration and accuracy limitations, material color and texture variations between digital representations and physical products, display color accuracy, construction tolerances, and environmental conditions.

The Alcovia platform, including all software, algorithms, AI models, user interface designs, documentation, trademarks, and other intellectual property, is and shall remain the exclusive property of Alcovia, Inc. and its licensors. Nothing in these Terms grants you any right, title, or interest in the platform itself.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use AI Outputs generated through the Service in connection with your remodeling business, including in client presentations, proposals, marketing materials, and internal project planning. This license does not extend to the underlying AI models, training data, or platform technology.

You retain ownership of all scan data, reference images, design inputs, and other content you submit to the Service ("User Content"). By submitting User Content, you grant us a limited, non-exclusive license to process, store, and use such content solely for the purpose of providing and improving the Service.

Your first project on Alcovia is free of charge. Subsequent projects are billed at the rate corresponding to your selected tier: Core ($49 per project file) or Growth ($199 per project file). Enterprise customers are subject to individually negotiated pricing terms. All prices are in United States Dollars (USD) unless otherwise specified.

Payment is processed at the time of project file generation through our third-party payment processor. By providing payment information, you authorize us to charge the applicable fees to your designated payment method. You are responsible for all taxes, duties, and other governmental charges associated with your use of the Service.

Refunds are governed by our separate Refund Policy. In general, fees are non-refundable except where the Service fails to produce a usable output due to a technical error attributable to the platform.

We strive to maintain the availability of the Service but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We may update these Terms from time to time. Material changes will be communicated via email to the address associated with your account or through a prominent notice on the Service. Your continued use of the Service after such notification constitutes acceptance of the updated Terms.

You may terminate your account at any time by contacting us at [email protected]. We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification obligations.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTOMATEHQ, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

You agree to indemnify, defend, and hold harmless Alcovia, Inc. and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your User Content; or (e) any claim by a third party related to your use of AI Outputs in connection with your remodeling business.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. You may only bring claims in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, Acceptable Use Policy, Cookie Policy, DMCA Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and Alcovia, Inc. with respect to the Service and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.

For questions, concerns, or notices regarding these Terms of Service, please contact us at:

Alcovia, Inc.
Email: [email protected]
General inquiries: [email protected]